We don't just attend meetings.
We change outcomes.

Bilingual Special Education Advocate & Intake Specialist (English/Spanish)

You will be the first voice a family hears and the analyst behind the advocacy strategy they receive. This is a dual-role position: half client-facing intake specialist, half special education document analyst. You will conduct consultations, onboard new families into ClearPath, and perform IEP/504 compliance analysis using our proprietary platform.

Every analysis follows our signature Two-Part Translation Protocol: Part 1 is a clinical internal strategy brief for the Lead Advocate (IDEA citations, risk assessment, procedural violations). Part 2 is a warm, empathetic parent translation at an 8th-grade reading level.

This position serves Spanish-speaking families. All client-facing communications must be delivered in the family's preferred language.

Position Details

Intake Responsibilities

• Conduct free consultations with prospective families via phone and video
• Gather child history, school concerns, and existing documentation during intake
• Onboard families into ClearPath and set up their Advocacy Binder
• Identify the family's pain points and map them to the appropriate advocacy strategy
• Serve as the warm, professional first impression of J&M Advocacy Group

Advocacy Responsibilities

• Analyze IEPs, 504 plans, FIEs, and BIPs for legal deficiencies using ClearPath
• Draft parent-facing translations of compliance findings
• Prepare internal strategy briefs with IDEA citations for Lead Advocate review
• Build meeting prep packets and advocacy letters for client families
• Track deadlines (evaluation timelines, consent windows, complaint filing dates)

State-Specific Knowledge

Knowledge of Texas Education Code, TEA complaint procedures, and the Texas ARD process is strongly preferred.

Requirements

• Fluent in English and Spanish — written and spoken (non-negotiable for this position)
• Knowledge of IDEA, Section 504, FERPA, and the IEP/504 process
• Exceptional writing skills (clinical analysis AND empathetic parent language)
• High emotional intelligence and comfort working with families in crisis
• Professional phone presence for intake consultations
• Self-directed remote work ethic

Preferred Backgrounds

Paralegal/legal assistant, special education teacher, school counselor, 504 coordinator, parent advocate, social worker (LMSW/LCSW), or Wrightslaw-trained professional.